Anchor Co AI answers service and pricing questions 24/7 — so clients reach your booking page while they're motivated instead of waiting for a callback that may never come.
Anchor Co AI trains a chatbot on your own website so it answers which modalities (Swedish, deep tissue, hot stone, prenatal) are offered, cancellation and rescheduling policy, whether a specific injury or condition is safe for massage, how to purchase or redeem a gift certificate at any hour. It is free to start ($0, 20 messages a month), paid chatbot plans start at $29 a month, and the Front Office bundle (website, AI chat and an AI phone receptionist that answers calls mid-treatment and emails you the caller's name, number, and reason for calling, without asking about any injury or condition) is $249 a month plus a one-time $297 setup, month to month. The chat and receptionist are not for patient health information, and we do not sign BAAs.
| Feature | Anchor Co AI | Chatbase | Tidio |
|---|---|---|---|
| Cheapest paid plan | $29/mo, billed monthly | $40/mo billed monthly, $32/mo billed yearly (Hobby) | $24.17/mo billed annually (Starter) |
| Usage on that plan | 1,000 messages/mo | 700 message credits/mo | 100 billable conversations/mo |
| Free trial | Free plan $0 (20 messages/mo); paid plans add a 14-day trial | 7-day trial | Free plan $0 (50 billable conversations/mo) |
| Built for local service businesses | Yes | General-purpose | General-purpose |
Competitor figures are public list prices from chatbase.co/pricing and tidio.com/pricing, read 2026-10-20. Plans change; check the vendor before you buy. Full breakdowns: Anchor Co AI vs Chatbase, Anchor Co AI vs Tidio.
Published by Anchor Co AI. Last updated .
Swedish, deep tissue, hot stone, prenatal — clients want to know if you do what they need before they'll commit to a booking. A chatbot answers these service questions right away, not after the session.
You're fully present with a client for 60–90 minutes at a stretch. Meanwhile, someone found you on Google, has a question about your cancellation policy, and won't wait for a callback. They book somewhere else.
Clients decide to treat themselves at night. They visit your site, can't find next-day availability, and give up. A chatbot that answers service and policy questions and points them to your online booking link keeps them from bouncing.
Clients with injuries, pregnancies, or specific conditions want to know if massage is safe for them before they book. A chatbot addresses the most common scenarios and routes complex ones to you personally.
They want to know: what modalities you offer, whether you have weekend availability, your pricing, your cancellation policy. They're comparing you to two other therapists.
"Yes, I offer deep tissue and prenatal massage. A 60-minute deep tissue session is $85. You can book online here with the studio's own booking link." Answered at 10pm while you sleep.
They got their answers while they were motivated, before the impulse passed, and went on to your booking page or left you their name and number. You follow up from your inbox.
Services and modalities, pricing per session length, cancellation and rescheduling policies, what to expect during a first visit, general guidance on what to expect, gift certificate availability, and how to book. Anything you currently answer by phone or email.
It handles general guidance — yes, you offer prenatal massage starting in the second trimester; yes, you work with clients recovering from injuries with a doctor's note — and routes anything requiring clinical judgment to you personally.
The chatbot does not connect into booking software. If you use MindBody, Jane App, Acuity, Square Appointments, or any other booking tool, it can point clients to your booking page link, and you manage appointments there as you do today.
Gift certificates are one of the most common unanswered questions on massage websites. The chatbot explains what's available, how to purchase, and how to redeem — capturing more gift sales you'd otherwise miss.
We build your new website with the AI chat built in, trained on your services, hours and service area. You get a preview within 5 business days of a completed intake form, and you buy online with no sales call.
Front Office plans
Every plan is $297 to set up, then monthly. Month-to-month, cancel any time. Buy online, fill out one form, and see your preview within 5 business days. No sales call.
What the receptionist doesn't do: it doesn't book appointments, quote prices or connect to calendars or CRMs. It takes the caller's details so you can call back.
Not HIPAA-compliant:Front Office doesn't sign Business Associate Agreements, so the chat and receptionist must not be used to collect patient health information. They're for general questions like hours, location, services and which plans you accept, and for taking a name and number for a call back.
Cancelling and refunds:cancel any time and you aren't billed again; there are no partial-month refunds. The setup fee is returned only if you cancel before you submit the intake form. If we don't deliver what the terms describe, tell us within 30 days of the charge and we fix it, or refund the affected charge if we can't. Read the refund policy and plan terms before you buy.
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$297 one-time setup, then month-to-month. Preview within 5 business days of your completed intake form. Cancel any time.
See it before you buy it
No slideshow, no actor. A screen recording of our own assistant handling the two questions every owner asks: what happens to the 9pm call I miss, and will it invent things about my business.
Real answers from our live demo bot — unscripted, recorded on this site.
Visitor: I run an HVAC company. A customer calls at 9pm and I can't pick up — what happens?
Anchor Co AI: Right now? They hit voicemail and you've lost them to whoever picks up first. With our chatbot, they hit your website at 9pm, ask “Do you do emergency service?” or “Are you licensed in my county?” — and get an instant answer. The bot captures their name, number, and address. You wake up to a lead instead of a missed call. That's the whole thing: your customers get answers 24/7, you only deal with the calls that actually need you, and you're not losing jobs to competitors who answer faster. Since you're in HVAC, the bot can handle all the common questions — licensing by county, service area, whether you do emergency calls, minimum job size, how long estimates take. You train it on your website in about 10 minutes, and it goes live in an afternoon. Want to try it? You can start free at anchorcoai.com/signup — no credit card required. Test it on your actual website for 14 days and see if it captures leads you would've missed.
Visitor: Will it make stuff up about my business?
Anchor Co AI: No. The bot only answers from what you've given it — your website content, your FAQs, pricing, service areas, whatever you add. If a question falls outside that (something the bot doesn't know), it's honest about it. Instead of guessing, it says “I don't have that info” and asks for their name and contact details so you can follow up personally. It won't make up licensing claims, pricing, or service details. That's the safeguard. Your bot is only as smart as the information you feed it — which means you stay in control of what it says about your business. Honestly the easiest way to see if it works for your business is to just try it. Free plan, no card. anchorcoai.com/signup
Not ready to buy? Run a free 15-second audit of your site — no email required.
Every customer who hits voicemail is a missed job. Your bot answers them in 60 seconds.
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